MARS

With MARS, Cambridge Teachers Federal Credit Union's 24-hour telephone teller system, you can reach your accounts anytime day or night. In effect, MARS puts a teller in your home, office, car or anywhere there is a touch-tone telephone.

With MARS 24 hour teller, you can:

  • Check your share and loan balances
  • Make check withdrawals
  • Transfer funds
  • Make loan payments
  • Inquire about cleared drafts
  • Check on deposits and withdrawals
  • Request tax information
  • And much, much more
MARS is Easy to Use

To use MARS, all you need is the following:

  • Your account number as listed on your statement.
  • Your personal identification number (PIN) is the last four digits of the primary owner's Social Security number. You may also change your PIN.
  • A touch-tone telephone.

When you call MARS, a friendly voice will guide you through your transaction. Changes to your account are made immediately, accurately and confidentially.
Using MARS
  1. Call the MARS number (617) 492-5603 or 3670
  2. Press option "1" at automated attendant.
  3. Enter your account number followed by the # key.
  4. Enter your four digit PIN followed by the # key.
  5. Enter a transaction code followed by the # key.
    (See code list)
  6. To end tour session, simply hang up or enter 99#.
Things to Remember
  • The # key must be pressed to conclude each entry.
  • The * key will pause MARS at any point.
  • Pressing ** will erase the last instruction you entered.
  • Pressing *# will repeat the last message.
  • To end the call, press 99#.
  • Enter the exact amount for each transaction, including dollars and cents. For example, to enter $100.00 press 10000#.
  • You may key ahead at anytime during the session. You do not need to wait for the voice prompt.
Transaction Codes
Share Balance Inquiries SB# or 72#
Share Draft Inquiries SD# or 73#
Share Withdrawals SW# or 79#
Share Transfers ST# or 78#
Last Deposits LD# or 53#
Last Withdrawals LW# or 59#
Loan Balance Inquiries LB# or 52#
Loan Payments Payoff LP# or 57#
Tax Information TI# or 84#
Loan Modeling LM# or 56#
Account Suffix Conversion Table
Suffix A is 21# Suffix T is 81#
Suffix B is 22# Suffix U is 82#
Suffix C is 23# Suffix V is 83#
Suffix D is 31# Suffix W is 91#
Suffix E is 32# Suffix X is 92#
Suffix F is 33# Suffix Y is 93#
Suffix G is 41# Suffix Z is 99#
Suffix H is 42#
Suffix I is 43#
Suffix J is 51# Suffix 0 is 10#
Suffix K is 52# Suffix 1 is 11#
Suffix L is 53# Suffix 2 is 12#
Suffix M is 61# Suffix 3 is 13#
Suffix N is 62# Suffix 4 is 14#
Suffix O is 63# Suffix 5 is 15#
Suffix P is 71# Suffix 6 is 16#
Suffix Q is 77# Suffix 7 is 17#
Suffix R is 72# Suffix 8 is 18#
Suffix S is 73# Suffix 9 is 19#
 
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